Fulfillment Policy

Fulfillment Policy

  • Thank you for choosing USA CAFFE! We strive to ensure that your order is processed and delivered as quickly and efficiently as possible. Please review our fulfillment policy below.

Order Processing Time

  • Orders are typically processed within 1- 3 business days. This timeframe includes order verification, payment processing, quality checks and packaging. Orders placed on weekends or holidays will be processed the next business day.

Shipping Options

  • We use UPS as our general shipping carrier. Our outbound shipping area code is 44131.
    There are 2 shipping options to choose from….
    1. Standard Ground Shipping: You can check with UPS on your shipping time.
    2. Expedited Shipping: You can check with UPS on your shipping time
  • Shipping times may vary based on your location and the shipping method selected
    at checkout.

Shipping Fees

  • Shipping costs are calculated at checkout based on location, weight and dimensions of your order and the selected shipping method.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment’s progress.

Undeliverable Packages

  • If a package is returned to us due to an incorrect address or failure to pick up from the carrier or other delivery issues, we will reach out to you to arrange re-shipping. Please note that additional fees may apply.

Customer Support

  • If you have any questions about your order or our fulfillment process, please contact our customer support team at our email: support@usacaffe.com

Passion for our coffee products stems from a deep appreciation for the entire journey from bean to cup.

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Caregivers Discount Program

Introducing our “Caregivers Discount Program.” At USA CAFFE, we recognize and deeply appreciate the tireless dedication and compassion of caregivers who make a difference in the lives of others every day. As a small token of our gratitude, we’re excited to offer an exclusive discount just for you.

Enjoy “10% off” your total order every time you shop with us. It’s our way of saying thank you for your unwavering commitment to improving the lives of those in need.

To receive your discount code, simply fill out the “Registration” page. After completing the “Affiliation” section, hit the “Submit” button, and you’ll receive your Discount Code instantly.

Your Discount will be Atomically applied at Checkout.

Automatic Re-Order Program

Discover the ultimate convenience and savings with our “Automatic Re-Order Program”. Never worry about running out of your coffee supply again as our system schedules and fulfills your orders. 

Plus, enjoy a “10% off” discount on every order. You can activate the Automatic Re-Order Subscription on the product page. When you choose “Subscribe” simply select your Re-Order Timeframe. Our system will do the rest. You can change the timeframe, add or delete products, suspend an order or cancel out anytime.

This is also a great tool for Businesses, Police Departments, Fire Departments, EMS/First Responder Departments and VFW Clubs.

Your Discount will be Atomically applied at Checkout.

Heroes' Discount Program:

Introducing our “Heroes’ Discount Program”. At USA CAFFE, we deeply appreciate the commitment and sacrifices made by our Active Military, Police Officers, Firefighters, First Responders and Veterans. As a token of our gratitude, we’re thrilled to offer an exclusive discount program tailored specifically for you.

Enjoy “10% off” your total order every time you shop with us. It’s our small way of saying thank you for your dedicated service to our communities and country.

In order to receive your discount code, fill out the “Registration” page. After you fill out the “Affiliation” section, hit the “Submit” button and you will receive your Discount Code immediately.

Your Discount will be Atomically applied at Checkout.

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