Return / Refund Policy

Return/Refund Policy

Thank you for shopping with USA CAFFE! We want you to be completely satisfied with your purchase. If for any reason you’re not, we are here to help. Please review our return policy below.

Returns

  • You have 10 days from the date of delivery to initiate a return.
  • Items must be in their original condition, unused and in their original packaging.

How to Return

  • Contact our customer service team at support@usacaffe.com to request a return authorization.
  • Pack your item securely and include a copy of your receipt.
  • Ship your item to the address provided in your return authorization email

Shipping Costs

  • Shipping costs for returns are the responsibility of the customer unless the item
    is defective or incorrect.

Refunds

  • Once we receive your returned item, we will inspect it and process your refund
    within 2 days.
  • Refunds will be issued to the original payment method. Please note that it may
    take additional time for your bank or credit card company to process the refund.

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