Privacy Policy

Secure Ordering


Your online credit card transactions are secure with USA CAFFE. We use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information. It encrypts data passed between the server and your browser, so that unauthorized parties cannot intercept sensitive, confidential or personal information, such as a phone number or address. USA CAFFE employs SSL to protect your billing and shipping  information when it’s submitted through checkout, which helps to ensure a reliable, secure shopping experience to buy gourmet coffee online. When the letters “http” in the URL change to “https,” the “s” indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you’re about to enter a secure area.

Making a credit card purchase is just as safe on our Web site as it is by telephone. We employ the highest standards of security to protect your information to buy gourmet coffee online. In fact, no one at USA CAFFE has access to your credit card information.

Privacy Policy

  • Protecting your personal information / privacy is very, very important to us.
  • We hate spam! USA CAFFE does NOT sell or rent our customers names, addresses or e-mail addresses to anyone.
  • We send out e-mail notifications on products, special promotions, etc. from time to time.
  • If you ever get e-mail or newsletters from us and do not want to continue to receive these messages simply click the unsubscribe link at the bottom of the email.

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.

We have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the information you provide to us.

As we continue to develop our Web site and take advantage of advances in technology, our privacy policy may change. Please refer to this page frequently for the most up-to-date information.

The information we collect
Whenever you shop with USA CAFFE to buy gourmet coffee online, we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, and e-mail address. If you use a credit or debit card, it will include your account number.

If you use one of our services, or participate in one of our promotions or sweepstakes, we may ask for additional information, such as your age, interests or product preferences.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

To improve our Web site, we collect non-personal information about how users navigate through the site. We may share this information with our partners or other outside companies.

How we use the information we collect
We use the information we collect for various purposes, including:

  • to complete your purchase transactions
  • to provide the services you request
  • to send you our newsletters, promotional emails, catalogs and other offerings by mail
  • to keep you informed about the status of your orders
  • to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
  • to notify you of product recalls or provide other information concerning products you have purchased
  • to improve our merchandise selections, customer service, and overall shopping experience

Others with whom we share your information
Service providers: We provide information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to manage a database of customer information or assist us in distributing e-mails.

Third-Party Web Beacons: We use third-party web beacons from to help analyze where visitors go and what they do while visiting our website. We also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you.

Your choices regarding use of the information we collect
If you do not want us to share information about you with any company or organization outside The USA CAFFE Group:

Please note that many promotions and mailings are completed well in advance, so you may continue to receive some offers after you ask us to stop sharing your information. We appreciate your patience in giving us time to carry out your request.

SMS Marketing – USA CAFFE Messaging Service Privacy Policy

This Messaging Service Privacy Policy explains how USA CAFFE (hereinafter, “USA CAFFE,” “We,” “Us,” “Our”) collects, uses, and shares personal information about you in relation to Our text message marketing program (the “Messaging Service”). This Messaging Service Privacy Policy supplements Our Primary Privacy Policy. For more details, see the section titled “Primary Privacy Policy” below.

Changes to the Messaging Service Privacy Policy
We may revise this Messaging Service Privacy Policy from time to time in our sole discretion. If there are any material changes to this Messaging Service Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Messaging Service Privacy Policy if you continue to use the Messaging Service after the new Messaging Service Privacy Policy takes effect.

Personal Information We Collect
When you sign up for the Messaging Service, We collect personal information such as your name, phone number, and email address. When you use the Messaging Service to send or receive messages, We collect communications metadata (e.g., the time/date a message was sent or received) and the contents of any communications you send or receive via the Messaging Service.

We may also collect information about you using cookies or similar technologies on Our website or other digital properties. Cookies are small text files placed on device browsers that store preferences and facilitate and enhance your experience. Cookies enable personalization of your experience via the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).

If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, We will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your personal information if you contact Us with questions about the Messaging Service or for customer service.

Use of Personal Information
We use your information to deliver, analyze, maintain and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.

We may use your personal information to generate aggregated and/or de-identified information. Aggregated and/or de-identified information is not personal information and may be shared with any third party, including advertisers, promotional partners, and sponsors.

Sharing of Personal Information
We may share your personal information as contemplated in Our primary privacy policy, if you consent to Us doing so, as well as in the following circumstances:

  • Third Parties that Help Provide the Messaging Service. We may share your personal information with third parties that help Us provide the Messaging Service (including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages).
  • Legal Requirements, Disclosures to Protect Us or Others. We may disclose any information We store associated with you to external parties if We, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, Our, or others’ rights, property, or safety; enforce Our policies or contracts; collect amounts owed to Us; or assist with an investigation or prosecution of suspected or actual illegal activity.

Accurate Information
When you complete forms online or otherwise provide Us information in connection with the Messaging Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Messaging Service for an ulterior purpose, We may refuse you access to the Messaging Service and pursue any appropriate legal remedies.

Choices and Controls
Text messages may be sent via an automatic telephone dialing system. Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of Our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For additional opt-out information, please review Our Terms of Service.

Customer Care
If you are experiencing any problems with the Messaging Service, please visit https://usacaffe.com and submit the form with details about your problem or your request for support, or email support@usacaffe.com.

Supplemental California Privacy Notice
This Supplemental California Privacy Notice only applies to Our processing of personal information via the Messaging Service that is subject to the California Consumer Privacy Act of 2018 (“CCPA“). The CCPA provides California residents with the right to know what categories of personal information We have collected about them and whether We have disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding twelve months. California residents can find this information below:

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Caregivers Discount Program

Introducing our “Caregivers Discount Program.” At USA CAFFE, we recognize and deeply appreciate the tireless dedication and compassion of caregivers who make a difference in the lives of others every day. As a small token of our gratitude, we’re excited to offer an exclusive discount just for you.

Enjoy “10% off” your total order every time you shop with us. It’s our way of saying thank you for your unwavering commitment to improving the lives of those in need.

To receive your discount code, simply fill out the “Registration” page. After completing the “Affiliation” section, hit the “Submit” button, and you’ll receive your Discount Code instantly.

Your Discount will be Atomically applied at Checkout.

Automatic Re-Order Program

Discover the ultimate convenience and savings with our “Automatic Re-Order Program”. Never worry about running out of your coffee supply again as our system schedules and fulfills your orders. 

Plus, enjoy a “10% off” discount on every order. You can activate the Automatic Re-Order Subscription on the product page. When you choose “Subscribe” simply select your Re-Order Timeframe. Our system will do the rest. You can change the timeframe, add or delete products, suspend an order or cancel out anytime.

This is also a great tool for Businesses, Police Departments, Fire Departments, EMS/First Responder Departments and VFW Clubs.

Your Discount will be Atomically applied at Checkout.

Heroes' Discount Program:

Introducing our “Heroes’ Discount Program”. At USA CAFFE, we deeply appreciate the commitment and sacrifices made by our Active Military, Police Officers, Firefighters, First Responders and Veterans. As a token of our gratitude, we’re thrilled to offer an exclusive discount program tailored specifically for you.

Enjoy “10% off” your total order every time you shop with us. It’s our small way of saying thank you for your dedicated service to our communities and country.

In order to receive your discount code, fill out the “Registration” page. After you fill out the “Affiliation” section, hit the “Submit” button and you will receive your Discount Code immediately.

Your Discount will be Atomically applied at Checkout.

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