Return / Refund Policy

Return/Refund Policy

Thank you for shopping with USA CAFFE! We want you to be completely satisfied with your purchase. If for any reason you’re not, we are here to help. Please review our return policy below.

Returns

  • You have 10 days from the date of delivery to initiate a return.
  • Items must be in their original condition, unused and in their original packaging.

How to Return

  • Contact our customer service team at support@usacaffe.com to request a return authorization.
  • Pack your item securely and include a copy of your receipt.
  • Ship your item to the address provided in your return authorization email

Shipping Costs

  • Shipping costs for returns are the responsibility of the customer unless the item
    is defective or incorrect.

Refunds

  • Once we receive your returned item, we will inspect it and process your refund
    within 2 days.
  • Refunds will be issued to the original payment method. Please note that it may
    take additional time for your bank or credit card company to process the refund.

Contact Us

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Caregivers Discount Program

Introducing our “Caregivers Discount Program.” At USA CAFFE, we recognize and deeply appreciate the tireless dedication and compassion of caregivers who make a difference in the lives of others every day. As a small token of our gratitude, we’re excited to offer an exclusive discount just for you.

Enjoy “10% off” your total order every time you shop with us. It’s our way of saying thank you for your unwavering commitment to improving the lives of those in need.

To receive your discount code, simply fill out the “Registration” page. After completing the “Affiliation” section, hit the “Submit” button, and you’ll receive your Discount Code instantly.

Your Discount will be Atomically applied at Checkout.

Automatic Re-Order Program

Discover the ultimate convenience and savings with our “Automatic Re-Order Program”. Never worry about running out of your coffee supply again as our system schedules and fulfills your orders. 

Plus, enjoy a “10% off” discount on every order. You can activate the Automatic Re-Order Subscription on the product page. When you choose “Subscribe” simply select your Re-Order Timeframe. Our system will do the rest. You can change the timeframe, add or delete products, suspend an order or cancel out anytime.

This is also a great tool for Businesses, Police Departments, Fire Departments, EMS/First Responder Departments and VFW Clubs.

Your Discount will be Atomically applied at Checkout.

Heroes' Discount Program:

Introducing our “Heroes’ Discount Program”. At USA CAFFE, we deeply appreciate the commitment and sacrifices made by our Active Military, Police Officers, Firefighters, First Responders and Veterans. As a token of our gratitude, we’re thrilled to offer an exclusive discount program tailored specifically for you.

Enjoy “10% off” your total order every time you shop with us. It’s our small way of saying thank you for your dedicated service to our communities and country.

In order to receive your discount code, fill out the “Registration” page. After you fill out the “Affiliation” section, hit the “Submit” button and you will receive your Discount Code immediately.

Your Discount will be Atomically applied at Checkout.

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